Privacy Policy

Please read this privacy policy (the “Policy”) carefully to understand the data we collect, process and how we use your personal information.

Privacy Policy

Busybee’s mission is to be a one stop shop for all digital services. A core element of this mission is our commitment to protect your personal information and to be transparent about the data we collect about you, how it is used, and with whom it is shared

If you do not agree with this Policy, your choice is not to use Busybee.one site and its related services. By accessing or using this Site, you agree to this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this Site, we will also take any other steps, to the extent required by applicable law, including notifying you and/or seeking your explicit consent to material changes.

Changes to this Policy are effective as of the stated "Last Updated" date. Other than where we have sought such explicit consent from you, your continued use of the Site after we make changes will constitute acceptance of, and agreement to be bound by, those changes, so please check the Policy periodically for any updates or changes.

Information We Collect

When you show an interest in giving us your projects by completing the forms required, we ask you to provide certain personal information, including a valid email address. We will also ask you to provide or otherwise collect additional information that you provide us, such as, your physical address or billing information, telephone number or other contact details, financial information (such as payment method) and additional authentication information (such as your government issued ID, passport, or driving license, as permitted by applicable laws and as it applies to the current project”). We also collect information about your communications with Busybee.

We also collect information while you access, browse, view or otherwise use the Site. In other words, when you access the Site, we are aware of your usage of the Site, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information. We use that information to enhance user experience and personalize your browsing experience.

If you provide personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us (such as to purchase a Server or related digital services).

We use various technologies to collect and store information and to enable features and provide you with personalized content, including cookies, pixel tags, browser web storage, application data caches, databases, and server logs.

How do we Collect Information?

Information provided by you - You directly provide us with most of the information we collect. You do this by filling out the contact form on the Site, completing customer surveys (if any) as well as by sharing additional information voluntarily in the course of the project.

Information we collect when you use the Site - We collect technical information indirectly and automatically through our systems. This information includes logging your Internet Protocol (IP) address, software configuration, operating system and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our Site.

How do we use the Information Collected?

Where relevant under applicable laws, all processing of your personal information will be justified by a "lawful ground" for processing. In the majority of cases, processing will be justified on the basis that:

  • you have provided your consent for us to use your personal information for a specific purpose;
  • our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g., to provide you with services which you have purchased);
  • the processing is necessary to support our legitimate interests as a business (e.g., to improve our services to you), subject to your interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.

We will use your personal information for the following purposes:

  • to provide you with quality service, to perform our obligations to you and to develop and improve our service. For example, we use the information collected from you to provide customer support and contact you from time to time. The information helps us to develop and improve our services to you, to understand and analyse your preferences and performance and to customize and personalize your experience.
  • to contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.
  • to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law.

We will ask for your consent before using information for a purpose other than those set out in this Policy.

Direct marketing:
  • We use your personal information to send you direct marketing communications about our products, services or promotions from Busybee that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements.
  • Our processing of your personal information for marketing purposes is based on our legitimate interest, or on your consent, or as otherwise permitted according to applicable laws. You have a right to prevent direct marketing of any form at any time - this can be exercised by following the opt-out link attached to each communication or by sending an email.
  • We take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you

How Long Do We Keep Personal Information?

We apply a general rule of keeping personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

  • to provide you with quality service, to perform our obligations to you and to develop and improve our service. For example, we use the information collected from you to provide customer support and contact you from time to time. The information helps us to develop and improve our services to you, to understand and analyse your preferences and performance and to customize and personalize your experience.
  • to contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.
  • to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law.

We will ask for your consent before using information for a purpose other than those set out in this Policy.

Direct marketing:
  • as long as it is necessary and relevant for our operations, e.g. so that we have an accurate record of your dealings with us in the event of any complaints or challenge; and
  • in relation to personal information from concluded projects to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms and take other actions as permitted by law.

When we share your Information?

As provided elsewhere in the Privacy Policy, we do not share your personal information with third parties except in the following cases:

With your consent. We’ll get your permission before sharing your information with a third party Website or service. We use data we have about you (such as your expressed interests and preferences) to determine whether you might be interested in the opportunities, products, or services of a particular partner. We’ll ask for your explicit consent to share any sensitive personal information.

For external processing. We provide personal information to certain trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we might use service providers to help us with customer support, billing processes, Web hosting (including Cloud) services, data analysts, marketing assistance, and customer service.

For legal reasons. We will share personal information outside of Busybee only on good-faith that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • Meet applicable law, legal process, or government request
  • Enforce our Terms of Service.
  • Detect, prevent, or otherwise address fraud, security, or technical issues
  • Protect against harm to the rights, property, or safety of Busybee or the public as required or permitted by law

Security

We take a number of steps to protect your data, but no security is guaranteed.

Busybee takes commercially reasonable steps to help protect and secure the information it collects and stores about Its Clients. All access to the Site is encrypted using industry-standard transport layer security technology (“TLS”). When you enter sensitive informati, we encrypt the transmission of that information using secure socket layer technology (“SSL”). We also use HTTP strict transport security to add an additional layer of protection. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your Personal Information, we cannot ensure and does not warrant the security of any information you transmit to us

Contacting Us

You can contact us about our Privacy Policy by:

Phone: 01617110705

Mail: Suite 12, 1st Floor, St James House, Pendleton Way, Salford, M6 5FW

Or online chat via our Contact page.

Our Data Protection Officer may be contacted through [email protected].

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